Shipping policy
Processing Time
All orders are processed within 1–3 business days.
Orders are not processed or shipped on weekends or public holidays.
Shipping Times
Estimated delivery times:
- Australia: 7–15 business days
- New Zealand: 7–15 business days
- International: 10–20 business days
Delivery times are estimates only and may vary depending on location, customs, or courier delays.
Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (where available).
Please allow up to 48 hours for tracking to update.
Delays
Occasionally, delays may occur due to customs, courier issues, or high shipping volumes.
We appreciate your patience and understanding.
Incorrect Address
Please ensure all shipping details are correct at checkout.
We are not responsible for orders delivered to incorrectly entered addresses.
Need Help?
If you have any questions about your order, please contact us via the Contact page.